Service and Maintenance

Keep your Access Control and Security Systems running at peak performance with a Priority Partnership Service and Maintenance Agreement.

Access Control Technologies offers two comprehensive service and maintenance packages at affordable fixed-price points. Our Priority Partnership and Priority Plus Partnership Agreements provide you valuable savings through reduced standard and after-hours emergency repair rates. And when you become a Priority Partnership or Priority Plus Partnership customer, you’ll enjoy VIP customer status, receive 3-hour response timelines, same day technician visits 24/7, and more.

Key Benefits Of A Maintenance Plan:

  • Extend the life of your installed systems
  • Leverage existing warranties to avoid out-of-pocket equipment and part replacements
  • Avoid costly break/fix emergencies
  • Prevent wearing out your equipment prematurely
  • Control annual operational costs
  • Save money with reduced service rates
  • Live 7-Day-A-Week Dispatch
  • Save time with guaranteed 1-hour callbacks and same day technician visits 24/7

Why do I need a service and maintenance agreement?

The continued costs associated with operating your access control systems is a critical consideration that should be addressed early. Did you know that ongoing expenses to operate access control, gate operators, intercom, and video surveillance systems can equal or exceed your initial investment cost in many cases? Our Priority and Priority Plus Partnership Agreements will protect you from typical unexpected expenses while reducing the risk of being stuck using obsolete technologies year after year.

Preventative maintenance is the most cost-effective way to extend the life of your installed systems and significantly reduce business disruptions and downtime. Regular maintenance offers significant annual cost savings by avoiding costly break/fix issues that can often occur. Say goodbye to slow or inoperable gate annoyances, poor video surveillance picture issues, system outages, and more by investing in a Priority or Priority Plus Partnership Agreement.

What's the difference in a "Priority," or a "Priority Plus" Partnership Agreement?

Priority Partnership Agreements Include:

  • VIP CUSTOMER STATUS: Your Site Information Moves into Our VIP Database.
  • SAVE MONEY: Receive a 25% Standard Labor Rate Reduction of $100/hr. (regularly $135/hr.) & a 50% Emergency (after-hours) Labor Rate Reduction of $100/hr. (regularly $200/hr.)
  • NO MINIMUM BILLINGS: Emergency (after-hours) 2 Hour Minimum Billings Are Waived.
  • PREFERRED SCHEDULING: Priority 3-hour Response During Business Hours and Afterhours 24/7.
  • PRIORITY SERVICE: Guaranteed Same Day Technician Visits During Business Hours and Afterhours 24/7 (or a $300 credit will be applied to your account).

Priority Plus Partnership Agreements Include:

  • VIP CUSTOMER STATUS: Your Site Information Moves into Our VIP Database.
  • SAVE MONEY: Receive a 25% Standard Labor Rate Reduction of $100/hr. (regularly $135/hr.) & a 50% Emergency (after-hours) Labor Rate Reduction of $100/hr. (regularly $200/hr.)
  • NO MINIMUM BILLINGS: Emergency (after-hours) 2 Hour Minimum Labor Billings Are Waived.
  • PREFERRED SCHEDULING: Priority 1-hour Response During Regular Business Hours and Afterhours 24/7.
  • PRIORITY SERVICE: Guaranteed Same Day Technician Visits During Regular Business Hours and Afterhours 24/7 (or a $300 credit will be applied to your account).
  • BI-ANNUAL /QUARTERLY VISITS: We wiWe cross-check, inspect, clean, maintain and notate the status of a detailed inventory taken of all systems, equipment, and critical parts installed on your site during scheduled quarterly or bi-annual visits. We will provide a detailed report with full pictures of ever component, and system on your facility, with information to plan your replacements into the future.
  • PEACE OF MIND WARRANTY COVERAGE: We will review and keep a copy of all product warranties you have and perform necessary maintenance items needed to meet the warranty requirements during scheduled quarterly or bi-annual visits.

WHAT OUR CLIENTS ARE SAYING

Nicci Dillon

Regional Manager

Liberty Investment Properties

Since August of 2014, ACT has delivered a variety of new self-storage property installations for our organization. They provide us with exceptional customer service experiences. Most importantly, their vast knowledge of the self-storage industry directly helps us to make informed decisions on appropriate technologies to invest in to support our client’s current and future growth objectives.

David Dixon

Chief Operating Officer

Universal Storage Group

We have worked with Scott and his team for over 25 years, during this period, my staff and I have always been treated professionally and attentively. ACT has always delivered our projects on-time and on-budget. I would wholeheartedly recommend Scott and the entire Access Control Technologies team to any commercial business owner or operator. Their ongoing customer service after the initial sale is what keeps me going back to Scott and his team at ACT.

Jennifer Bollhofer

Asset Manager

Liberty Investment Properties

I highly recommend Access Control Technologies for quality design and installation services of commercial building access control solutions. ACT has provided us with outstanding customer service, they pride themselves on quality communication, and they share the same interest in establishing long-lasting working relationships in the same manner as we strive to do here at Liberty Investment Properties.

Anne Ballard

President Marketing, Training & Development

Universal Storage Group

Having an access control business partner who understands your goals and works with you to make those goals a reality is invaluable. We look to Access Control Technologies when it comes to adding new technology, servicing our stores’ current systems, and of course, keeping up with the latest trends in our unique industry.

We gladly endorse the use and services provided by the Access Control Technologies team.

PEACE OF MIND. COST CONTROL. QUALITY CARE.

CUSTOMIZED SERVICE AND MAINTENANCE PACKAGES FOR A MULTITUDE OF INDUSTRIES.

We operate full-service 24/7 mobile technician repair units across the entire Midwest and Southeastern U.S. Regions. Our purchasing reach with best-in-class manufacturers such as AutoGate, SunPower, Viking, DoorKing, and HySecurity allow us to deliver preventive service and maintenance with the highest quality of care, quickest turnaround timelines, and the competitive pricing you seek.

Don’t’ see your equipment brand listed? Don’t worry; we can service and maintain most all equipment brands commonly used in access control, gate operators, intercom, video surveillance and more. Call today to schedule a no-hassle site review and estimate request. Enjoy peace of mind knowing your systems will be cared for with a comprehensive Priority or Priority Plus Partnership Agreement.

WE SPECIALIZE IN THE SERVICE AND MAINTENANCE OF:

Access Control Technologies offers same day, next day and 24/7 emergency service on access control, security gate operators, surveillance camera, and alarm systems throughout the great states of Kansas, Oklahoma, Nevada, Kentucky, Indiana, Ohio, North Carolina, Tennessee, West Virginia, Virginia, Maryland, South Carolina, Georgia, Alabama, and Florida.